We are not a large operation. There is no automated response, no FAQ page with pre-approved answers. When you write to us, Oleg or Natalia will read it and respond.
Whether you are looking for something from the collection, asking about a specific stone, or beginning the process of a custom commission — the conversation starts the same way: with you telling us what you are thinking about.
Take your time. We will do the same.
Haifa, Israel
Within 1–3 working days
If you are beginning a custom design enquiry, it helps to tell us: what the piece is for, whether you have a stone or material in mind, and approximately when you would need it. But none of that is required. Sometimes the only honest starting point is: I am not sure what I want, but I know I want something made.
That is enough.